Up to 24 hours before the scheduled departure, there is no cancellation fee.
1.Within 24 hours of the scheduled departure, 100% cancellation fee.
2.“Athens by bike” will offer a full refund, in case a tour is cancelled due to bad weather (snow/heavy rain) on the specific date.
1. We do tours under rain and we provide rain ponchos.
2. For all participants who do not want to join the tour because of rain, we offer a 50% refund or the option to join another tour according to our availability.
3. We reserve the right to postpone the starting time of a tour for up to 60 minutes.
4. “Athens by bike” will offer a full refund, in case a bike tour is cancelled due to extreme bad weather conditions (storm- snow) on the specific date
All participants should arrive at the designated starting point at least fifteen (15) minutes before the scheduled starting time for the "check in" procedure.
The tours will start at the scheduled time with the participants who are present at the scheduled time.
For your financial protection Athens by bike is a member of Trust My Travel and our membership number is TMT51271. All client money, whether by bank transfer or card payment is paid into an independently managed Trust Account held at Barclays Bank in the UK. This means in the unlikely event of our financial failure you will receive a refund for the services you have paid for. Money is not received by us until all suppliers have have been paid and you have completed your trip. Trust My Travel is Authorised and Regulated by the Financial Services Authority under the PSR 2009: No. 569641. For more information about how your payments are protected please visit www.trustmytravel.com/logos/ for more information.